Up to the end of 2019, the Company had no formal mechanism to run a whistleblowing system. However, the function of receiving, investigating, handling, and resolving grievances or whistleblowing reports on any violation of the Company’s rules or any regulations pertinent to the Company’s business, is currently carried out by the Internal Audit Unit. The Internal Audit Unit maintains confidentiality and protects the identity of the reporters or whistleblowers within reasonable bounds and in accordance with the Law No. 31/2014 on Witness and Victim Protection.
The results of the handling of the grievances or whistleblowing reports are reported by the Internal Audit Unit to the President Director and the Audit Committee, to be used as a consideration by management for future improvements.
In 2019 the Internal Audit Unit did not receive any whistleblowing report or grievance related to violations as described above.
*Source : PT M Cash Integrasi Tbk. Annual Report 2019